Fast Express Logistic (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our logistics and delivery services.
By accessing or using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
a. Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Full name
- Phone number
- Email address
- Pickup and delivery addresses
- Company name (if applicable)
- Payment and billing information
- Shipment details and tracking information
b. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Process and deliver shipments
- Provide tracking and customer support
- Communicate service updates and notifications
- Process payments and invoices
- Improve our website and services
- Prevent fraud and ensure security
- Comply with legal and regulatory requirements
3. Sharing of Information
We do not sell your personal information. We may share your information only in the following situations:
- With delivery partners, agents, and service providers necessary to complete shipments
- With payment processors for transaction handling
- When required by law, regulation, or legal process
- To protect our rights, property, or safety, and that of our customers
4. Cookies and Tracking Technologies
Our website may use cookies to:
- Improve user experience
- Analyze website traffic
- Remember user preferences
You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.
5. Data Security
Fast Express Logistic implements reasonable administrative, technical, and physical security measures to protect your personal information. While we strive to protect your data, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal and regulatory obligations
- Resolve disputes and enforce agreements
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw consent for data processing
To exercise these rights, please contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: